S.M.A.R.T Goals

The best goals are S.M.A.R.T. goals:

Specific

Measurable

Attainable

Results focused

Time bound

Six Ways to Make People Like You

Dale Carnegie lists six ways to make people like you in his 1936 bestseller How to Win Friends and Influence People.

1. Become genuinely interested in other people.

2. Smile

3. Remember that a person’s name is to that person the sweetest and most important sound in any language.

4. Be a good listener. Encourage others to talk about themselves.

5. Talk in terms of the other person’s interests.

6. Make the other person feel important – and do it sincerely.

These principles hold true today.

3 Techniques for Handling People

Dale Carnegie states 3 fundamental techniques for handling people in his 1936 bestseller How to Win Friends and Influence People that are as true today as when he wrote them.

1. Don’t criticize, condemn or complain

2. Give honest and sincere appreciation

3. Arouse in the other person an eager want.

Starting The Work Day Right

Each night before I leave the office I list 5 critical things that I want to accomplish the next day on a post-it note, and stick it on the center of my desk. When I walk in to my office in the morning, I hit the power button on my computer, and review the list while I wait for the login screen to load. This simple, but effective routine, allows me to get off to a productive start before the various distractions of modern office work (email, internet, voicemail, etc.) can take hold.